Do I need a doctor’s referral for physiotherapy?

In British Columbia, you do not need a physician's referral to see a Physiotherapist or RMT. However, some specific private insurance plans may require a referral to reimburse you. We recommend checking with your provider beforehand.

What if my insurance company is not listed?

If we cannot bill your provider directly, we will provide you with a detailed digital receipt. You can then submit this receipt through your provider’s mobile app or website for quick reimbursement.

Does insurance cover Kinesiology or Active Rehab?

Many extended health plans now cover Kinesiology under "Health & Wellness" or "Physical Therapy" categories. ICBC also covers Kinesiology sessions for active rehabilitation.

How much of the cost is covered?

Coverage varies by plan. Some plans cover 100%, while others cover a fixed percentage (e.g., 80%) or have a yearly cap. We recommend logging into your insurance portal to view your "Paramedical Services" limits.

Can I get more ICBC treatments if I use up my initial sessions?

Yes, If additional treatment is required, our staff will submit a treatment plan to your ICBC claims adjuster to seek approval for continued funding.

Will ICBC cover the full cost if a session exceeds their set rates?

No. ICBC only pays up to the specific allotted amount per treatment type. They will not cover costs exceeding their pre-set limits unless a specific extension or rate adjustment is authorized for your claim.

How many initial assessments are covered by ICBC?

ICBC covers 25 Physiotherapy and 12 Registered Massage Therapy sessions within the first 12 weeks post accident. Typically, ICBC covers 1 initial assessment per treatment discipline (ex. 1 for physio, 1 for RMT), but coverage for additional assessments is determined on a case-by-base basis depending on the specifics of your accident claim.

Can I book two RMT sessions on the same day?

No. Insurance providers will only cover 1 same therapy type on the same day. ex. ICBC regulations prevent patients from booking multiple sessions of the same therapy type on the same day. In this example, you cannot book two 30-minute Registered Massage Therapy (RMT) sessions back-to-back to create a 60-minute appointment

Can I receive different types of treatment on the same day?

Yes. You are permitted to receive different therapeutic services on the same day. For instance, you may attend both a Physiotherapy session and a Massage session during a single visit to ReBounce Physio and have both covered by the same insurance provider.

Does ICBC cover the cost of late cancellations or missed appointments?

No. ICBC does not provide coverage for missed appointments or last-minute cancellations. It is the patient's responsibility to manage their schedule; any "no-show" or late fees must be paid out-of-pocket by the patient.

Is payment guaranteed by my insurance provider for Direct Biling?

While ReBounce Physio provides direct billing as a courtesy, it is not a guarantee of payment. If an insurance provider does not cover the full cost of the session for any reason, the patient is responsible for the session cost at the time of service and must seek reimbursement directly from their provider.

Olympic Village Unit 150 - 1877 Main St, Vancouver, BC V5T 3B8 Located in Olympic Village on Main and 2nd minutes away from both the Expo and Broadway Skytrain line. Physiotherapy Massage Therapy Kinesiology Get Directions Book Now

Kingsway 3589 Kingsway, Vancouver, BC V5R 4P5 Conveniently situated on Kingsway and Lincoln St in East Vancouver, just minutes from the Joyce-Collingwood Skytrain station. Physiotherapy Massage Therapy Kinesiology Get Directions Book Now

Clinical Pilates

Clinical Pilates is a personalized form of Pilates directed by a physiotherapist, using targeted exercises to improve strength, mobility, stability, posture, and movement. Each session is tailored to your individual needs, goals, and injuries to support rehabilitation and overall physical performance. Clinical Pilates is a low-impact treatment that uses specialized equipment and targeted exercises to correct biomechanical imbalances, retraining your muscles to move efficiently and without pain. It is the ideal solution for individuals looking to rebuild foundational strength after an injury, manage chronic back pain, and improve overall physical resilience. If it is indicated for your condition, your physiotherapist will integrate it as part of your treatment.

Lower Back and Pelvic Pain

Individuals suffering from chronic lumbar instability, sciatica, or postpartum pelvic floor weakness.

Post-Surgical Rehabilitation

Patients needing a safe, controlled environment to rebuild core strength after abdominal, joint, or spinal surgeries.

Postural Imbalances

Office workers and professionals dealing with “tech neck,” slumping shoulders, or general spinal stiffness.

Who is this treatment for?

This therapy is effective for foundational strength building and movement correction. It is the ideal solution for patients recovering from injury, postpartum mothers, and active adults looking to safely eliminate chronic pain and build a resilient, injury-resistant core.

Clinical Pilates

Our Clinical Pilates sessions involve precise biomechanical assessments and targeted movement therapy to seamlessly integrate core stability with your functional movement. Leaving underlying muscular imbalances untreated forces your joints to constantly compensate, virtually guaranteeing inevitable recurring injuries and chronic postural pain. This physiotherapy-led approach provides a highly customized, holistic solution that expertly strengthens deep stabilizing muscles, addresses your specific mobility limitations, and significantly boosts your physical resilience. We empower you with the exact physical tools and neuromuscular control required to break through your recovery plateaus and enjoy pain-free, unrestricted movement.

Equipment-Assisted Neuromuscular Retraining

Utilize specialized Pilates apparatuses, like the Reformer, to provide variable spring resistance that safely challenges your stability, allowing us to accurately pinpoint and correct deep muscular compensations during your dynamic movement patterns.

Segmental Spinal Mobility & Decompression

Relieve chronic disc pressure and nerve irritation by guiding your body through controlled, segmental movements that safely articulate your spine vertebra by vertebra, restoring natural joint lubrication and essential rotational flexibility.

Injury-Specific Core & Postural Prescription

Address the hidden biomechanical weak links that trigger chronic compensation by prescribing targeted breathing techniques and deep pelvic floor activations designed to heavily stabilize your core and permanently improve your daily posture.

Your First Clinical Pilates Physiotherapy Session at ReBounce Physio

60 min

We don’t settle for "good enough." Our practitioners strive to be great by staying at the forefront of clinical research. Whether we are utilizing Intramuscular Stimulation (IMS), Shockwave Therapy, or Pelvic Floor Physiotherapy, we deliver the highest standard of care available in modern medicine.

Your treatment includes:

I took a chance on the new physio office in my neighbourhood and I am so glad I did. Amanda is lovely and so kind and knowledgeable in her field. Pelvic floor dysfunction is very personal but she makes you feel so much as ease it’s not awkward at all. Right from the get go I felt confident in her care. She made it so easy for me to relate my problems and put together a program that is already working for me after just a few visits. I highly recommend her. All of the staff in this office are very friendly and make you feel welcome. Great addition to my neighbourhood

I started going here last year to deal with some sports related injuries. To say that ReBounce Physio is good would be an understatement. There aren't enough words to express how great these folks are. There is no better group of people than those at ReBounce Physio when it comes to dealing with sports related injuries or prevention. Do not hesitate to reach out to them!

Working with Phoebe at ReBounce while training to run my first half marathon was an exceptional experience. She listened to all my concerns and provided personalized treatment and strength training to get to the root of my pain and immobilities. Phoebe is dedicated and caring and went above and beyond to make me feel better and motivated to get strong and eventually crush my race!! I would recommend anyone to see her for physiotherapy - thanks to Phoebe I feel no pain!

I've had my fair share of injury in my life from being clumsy or from sitting at my desk for too long. I've had my back, neck, shoulder and arm fixed by the team. They offer acupuncture, ims, massage, physiotherapy, shockwave therapy and more. The staff is super helpful, nice and professional. The facility is clean and well maintained. I highly recommend coming here for maintenance and or therapy.

I always book with Jasmine Virk and she’s truly amazing at what she does! She’s deeply knowledgeable, comforting and knows the body. There was a leg pain that was bothering me for monthsssss and Jasmine fixed it in one treatment( I can’t believe I didn’t book sooner). Now I go for IMS and shock wave therapy, and that’s been great! Thanks Jasmine! :)

After Xrays revealed severe arthritis in my right hip and spine, my doctors told me the only solution to relieve my excruciating pain was total joint replacement surgery. When I asked if physiotherapy would help, the answer was “No”. I didn't accept that and went ahead and booked an appointment with Katriana. She literally changed my life. After a thorough examination of my history and abilities, she designed an exercise program that was simple yet effective. At our weekly visits (now monthly), she would evaluate my progress, listen to my concerns, provide adaptations and progressions as well as apply techniques such as dry needling, shockwave therapy and hip mobilization. Within only two months, I went from 8/10 on the pain scale to 2/10. My sleep improved. My sciatica disappeared. I can carry out my daily activities relatively pain-free. I'll probably need hip surgery in the future, but now instead of considering it within the next few months, I feel confident I can put it off for at least a few years. I am beyond ecstatic that my body responded so well to physiotherapy, all thanks to the expert guidance of Katriana. I cannot recommend her highly enough.

Clinical Pilates

Clinical Pilates

Utilize specialized Pilates apparatuses, like the Reformer, to provide variable spring resistance that safely challenges your stability, allowing us to accurately pinpoint and correct deep muscular compensations during your dynamic movement patterns.

Relieve chronic disc pressure and nerve irritation by guiding your body through controlled, segmental movements that safely articulate your spine vertebra by vertebra, restoring natural joint lubrication and essential rotational flexibility.

Address the hidden biomechanical weak links that trigger chronic compensation by prescribing targeted breathing techniques and deep pelvic floor activations designed to heavily stabilize your core and permanently improve your daily posture.

Your First Clinical Pilates Physiotherapy Session at ReBounce Physio

60 min

Your treatment includes:​

Olympic Village

Kingsway

Your treatment includes: